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STORE POLICY

Terms & Conditions

Payment Gateway Policy

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Payment Methods Prastuti Designs offers a secure and seamless payment gateway to ensure a hassle-free shopping experience. We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, etc.)

  • Net Banking from all major banks

  • UPI payments

  • Digital Wallets (Paytm, Google Pay, PhonePe, etc.

Security We prioritize your security and use advanced encryption technologies to safeguard your payment details. All transactions are processed through PCI DSS-compliant gateways to ensure the utmost security and confidentiality.

Payment Confirmation Once a payment is successfully processed, you will receive an email and SMS confirmation with your order details. Please retain this information for future reference.

Failed Transactions In case of a failed transaction, the amount (if debited) will be automatically refunded to the original payment method within 7-10 working days. If you face any issues, please contact our customer support team.

Disputes For payment disputes or unauthorized transactions, reach out to us immediately with relevant proof. We will investigate and resolve the issue promptly.

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Shipping and Payment Policy

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At Prastuti Designs, we understand the importance of timely delivery, especially when you’ve ordered something for a special occasion. We are committed to providing a smooth and reliable shipping and payment experience.

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Use of the Website – By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

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Trademarks – The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

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External Links – External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

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Warranties – The website owner makes no warranties, representations, statements or guarantees whether express, implied in law or residual regarding the website.

Disclaimer of Liability – Prastuti Designs will not be responsible or liable for any special, incidental, indirect or consequential damages of any kind in connection with this agreement, even if Prastuti Designs has been informed in advance. In particular, the website owner shall not be responsible for and disclaims all liability for any loss, liability, damage whether direct, indirect or consequential, personal injury or expense of any nature whatsoever which may be suffered by you as a result of or which may be attributable, directly or indirectly, to your access and use of the website.

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Conflict of Terms – If there is a conflict and/or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

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Severability – Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

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Applicable Laws – This agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be in New Delhi. The parties agree that the courts located in India shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

PRIVACY & SAFETY

User Information and Privacy

Prastuti Designs is dedicated to safeguarding the personal information you share with us. We adhere to strict procedures to ensure the confidentiality, security, and integrity of all data stored on our systems. Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive information like credit card numbers and personal details, ensuring secure data transmission. Only authorized personnel with a legitimate need have access to your information. Any employee violating our privacy or security policies is subject to disciplinary action, which may include termination or legal consequences. Protecting your confidential information and privacy is our top priority.

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Secure Shopping

We employ encryption technology, digital certificates, secure commerce servers, and authentication to ensure your personal information remains safe while shopping online.

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Your Registration​

  1. When you register on our website, you provide your email address and create a password, which enables access to your account during subsequent visits. Before completing your first purchase, we also collect your name, phone number, email, billing address, and shipping address. This information, along with your payment details, is necessary to fulfill your order. We may share this information with our staff or select third parties (e.g., payment processors, shipping providers) as required for order completion and delivery.

  2. We maintain a record of your past purchases, returns, and credits to enhance your shopping experience. Additionally, we may collect information about your preferences and demographics to serve you better.

  3. If you opt-in, we or our associate companies may use your email address to notify you about new services, promotional offers, or special programs. You can unsubscribe from these communications at any time.

  4. Information shared through third-party advertisements related to Prastuti Designs may also be collected and protected per this privacy policy.

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Cookies​

We use “cookies” to improve your shopping experience and save you time. Cookies are small data files assigned to your computer when you first visit our website, enabling us to recognize you during future visits. This helps us customize your experience to your preferences. The cookies we use do not store personally identifiable information or financial details. Note that third-party cookies are beyond our control, and we are not responsible for their use.

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Analysis and Reporting

Prastuti Designs uses analytics tools to evaluate traffic and user behavior on our website. This data helps us improve your shopping experience and optimize our services. The data collected is aggregated and does not include personal or identifiable information.

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Server Logs

Our servers automatically collect certain information when you access our website. This may include:

  • Your IP address.

  • Browser type and operating system.

  • Referring website.

  • Time and duration of your visit.

This data helps us analyze user activity and improve our website. Aggregate findings may be shared with advertisers, partners, and other stakeholders, but individual personal information is not disclosed.

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Service Providers

We may engage third-party service providers to support our website operations, such as hosting, data analysis, email communication, and payment processing. These providers have access to your information only to perform specific tasks and are bound by confidentiality agreements. Your credit card details will only be disclosed to payment gateways as required for transaction processing.

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Other Disclosures

Prastuti Designs may share data, including personal information (excluding credit card details), with affiliates, subsidiaries, and joint ventures. These entities are required to follow this privacy policy when handling your information.

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Security Disclaimer

  1. Your information may be transferred to or stored on servers outside your state or country. By providing information to us, you consent to its transfer and storage in such locations. Privacy laws in these locations may differ from those in your jurisdiction.

  2. While we take reasonable measures to protect your data, no method of transmission over the Internet is entirely secure. Transmission of information is at your own risk. Once received, we implement security measures to prevent unauthorized access.

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Changes to This Policy

We may update this privacy policy periodically without prior notice. Your continued use of our services constitutes acceptance of the current policy. Please review this page regularly for updates.

This document is an electronic record in compliance with the Information Technology Act, 2000, and its amendments. It does not require physical or digital signatures.

Payment Methods
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